Following on from the National Conversation, the Tenant Services Authority (TSA) has now closed their consultation on the standards that social housing landlords will have to meet in the future.

The standards describe the outcomes that the TSA wants to see delivered for residents.

The TSA are currently going through the responses they have received. Responses are due to be published in March 2010, and this will set out the standards in full.

There are six new standards. They place greater emphasis on the relationship between landlords and their tenants at the local level – one where tenants are at the heart of shaping, influencing and monitoring the services they receive.

For further information please visit the Tenant Services Authority website http://www.tenantservicesauthority.org/