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THURSDAY, 24 JUL 2008

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Working With Us

Marches Housing Association employs around 75 staff, the majority being based at the Association's Leominster office, located in a pleasant modern building within walking distance from the centre of town. We also have a variety of field staff that live and work in various areas.


Current Vacancies

Corporate Services Administrator (I.T.)
20 hours per week
Up to £16,570 pro rata

You will support, contribute and promote the effective use of Information Technology (IT) and communication systems within the organisation, and deliver a customer-focussed service to the Association’s internal users.

Closing date: 24th July 2008 (midday)
Interview date: 11th August 2008

This post is subject to Disclosure from the Criminal Records Bureau.

Customer Services Advisor
Permanent, full-time (35 hours per week)
Up to £16,570 pro rata

You will work within a team environment handling a wide range of customer enquiries related to responsive maintenance and housing or management issues, taking decisions and actions to deliver customer services to a high standard in accordance with procedures.

You will deal with administrative work related to housing and tenancy management issues, access to housing enquiries, maintenance works and similar related activity.

Closing date: 31st July 2008 (midday)
Interview date: 6th August 2008

We are an Industrial and Provident Society operating under charitable rules

If you have not heard anything from us within 2 weeks of the closing date please assume your application has been unsuccessful.


Why work with us? - What does MHA offer you?

Equal Opportunities - Our commitment to achieving Equality & Diversity

Application advice - Some useful hints & information

Why work with us?
The Association is determined to attract the best possible applicants, and in order to do so, we offer an excellent benefits package.


We achieved the top 25 West Midlands Best Companies To Work For award in 2005.

The Association is accredited as an Investor in People, and a comprehensive training programme is available to all staff. We are committed to developing all employees to enable them to achieve their maximum potential.

In addition, we offer the following benefits:

  • Final salary pension scheme
  • Annual Leave - All employees are entitled to 25 days leave plus 8 public holidays. After 5 yrs service this increases to 28 days and 30 days after 10 years service. The Association closes for a week over Christmas, for which an extra day is given.
  • We operate a 'flexi time' scheme for all our office based staff.
  • Health Care Scheme - The Association offers membership of a subsidised private health care scheme, after successfully completing your probationary period.
  • Relocation - An allowance of up to £8,000 is available in approved cases.
  • Professional Subscriptions - We will pay the full cost of a relevant Professional Subscription.
  • Health & Fitness Scheme - Staff can join our scheme and gain a discount on membership of Herefordshire Council's swimming pools and leisure centres operated by Halo.

Equal Opportunities
Marches Housing Association is committed to equality of opportunity

We operate an Equal Opportunities monitoring policy, to ensure that the results, where necessary, lead to positive changes in policy and/or procedure.

Click Here for full Equal Opportunities Statement

Application advice
In order to draw up a short list for interview, we will assess each application against the person specification. Therefore, your application form is vital, & you must ensure that you have read the person specification.

Only use a continuation sheet where necessary - don't give too much information.

Do not enclose a CV unless the Job packs specifically state that CV's can be sent.

Try to present your application as neatly as possible. You may prefer to type the form rather than writing it by hand.

It is important to tell us why you want the job. Remember, you are selling yourself to us.

One of your referees should be your last/present employer, where possible.

If you do not hear from us within 2 weeks of the closing date, you can assume that your application has been unsuccessful.

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